If a student has been marked as absent during roll call a notification will be sent via SMS to Parent/Guardians to request the absence is Acknowledged. After 7 school days any unacknowledged absences will be marked as unexplained.

Note : This process is different from notifying the school of an Upcoming Student Absence, please follow the guide specific to that process.

1. From the Parent app home screen select Parent Lounge
2. Select Parent Lounge Home
3. Select any student absences that require acknowledgement
4. Select the Reason for Absence
5. Provide an explanation for the absence
6. Tick to confirm the information is correct
7. Tap Submit to complete Acknowledgment

If a student will not be attending school for up to 3 days Parent/Guardians can use this process to notify the school. If the absence will extend longer then 3 days an Application for Extended Leave Form should be completed prior to the absences.

Forms can be found on our School Forms page.

Note : This is different from Acknowledging that a student has been marked as Absent from School, there is a guide specific to that process.

1. From the Parent app home screen select Parent Lounge
2. Select Absentee then select the students name
3. Enter the start and end dates*
4. Type of Absence is Absent from School
5. Select the Reason for Absence
6. Include an explanation for the student’s absence in the Comment
7. If required, tick the box to attach a Medical Certificate
8. Files/images can be attached with the Choose option
9. Tap Submit New to complete the process

*Past dates are not allowed

1. From the Parent app home screen select Parent Lounge
2. Select Events & Payments then select the students name
3. All Events relevant to the student will appear as Accepted or Invited
4. To accept an invitation, select the event
5. The Events & Payments module now opens*
   From here you can:
   • View the Attachments*
   • View the Terms & Conditions†
   • Medical Information‡
   • Set the status to Accept or Declined
6. You must hit Save to complete the process

* If this is the first login, or your password has changed, you will be prompted to confirm your login details again
† When opening attached documents, use the back button to stay in the module.
‡ Only agree to the Medical Information if it is correct. To update Medical Information you will need to leave this approval process and follow the specific guide for updating Student Medical Information. When complete follow the steps above to Approve the event. 

1. From the Parent app home screen select Parent Lounge
2. Select Parent Lounge Home
3. Open the Sidebar Menu with the grid icon
4. Select Medical Details
5. Medical information is categorised in several section, scroll down to view
6. Select Update to edit details*
7. Medical Conditions require more information*
8. Select Submit New to complete the process

*Information you enter will trigger school admin to approve the new Medical Information. This new information will not be available to view until it has been approved.

1. From the Parent app home screen select Parent Lounge
2. Select Parent Lounge Home
3. Open the Sidebar Menu with the grid icon
4. Select Address Details
5. Scroll down the page to review the current information
6. To make a change, Select Update Address (or Update Contact Details for phone and email)
7. Enter your address into the Address Search and select the correct location from the results
8. Select Submit Changes to complete the updates

1. From the Parent app home screen select Parent Lounge
2. Select Timetable, then select the students name
3. Drag the eDiary page to view the full day

Note: Student timetables are currently available for High School students only.

1. From the Parent app home screen select Contact
2. Select the Department you wish to contact
3. Select the Staff Member
4. Select the email link to open your email client